diff --git a/backend/bot/app/web/themes/ascii/style.css b/backend/bot/app/web/themes/ascii/style.css
index 77d1878..beae129 100644
--- a/backend/bot/app/web/themes/ascii/style.css
+++ b/backend/bot/app/web/themes/ascii/style.css
@@ -18,6 +18,21 @@
   --muted: #b0b0b0;
   --dim: #6a6a6a;
   --danger: #ff5555;
+  --danger-text: #ff5555;
+  --danger-soft: #000000;
+  --danger-border: #ff5555;
+  --success: #ffffff;
+  --success-text: #ffffff;
+  --success-soft: #000000;
+  --success-border: #ffffff;
+  --warning: #ffffff;
+  --warning-text: #ffffff;
+  --warning-soft: #000000;
+  --warning-border: #ffffff;
+  --info: #ffffff;
+  --info-text: #ffffff;
+  --info-soft: #000000;
+  --info-border: #ffffff;
   --blue: #ffffff;
   --radius: 0px;
   --font-sans: "JetBrains Mono", "Cascadia Code", "Fira Code", "Consolas",
@@ -112,11 +127,28 @@
 .theme-key-ascii .tariff-action-card,
 .theme-key-ascii .tariff-warning-card,
 .theme-key-ascii .topup-carryover-note,
-.theme-key-ascii .input,
+.theme-key-ascii .subscription-purchase-description,
 .theme-key-ascii .dialog-card,
 .theme-key-ascii .language-select-content,
 .theme-key-ascii .bottom-nav,
 .theme-key-ascii .toast,
+.theme-key-ascii .auth-card,
+.theme-key-ascii .support-overview-card,
+.theme-key-ascii .support-list-card,
+.theme-key-ascii .support-ticket-card,
+.theme-key-ascii .support-conversation-card,
+.theme-key-ascii .support-new-ticket-button,
+.theme-key-ascii .support-create-panel,
+.theme-key-ascii .support-select-trigger,
+.theme-key-ascii .support-select-content,
+.theme-key-ascii .support-status-tabs-list,
+.theme-key-ascii .support-user-ticket-skeleton,
+.theme-key-ascii .ticket-card,
+.theme-key-ascii .support-empty-state,
+.theme-key-ascii .support-message-scroll,
+.theme-key-ascii .ticket-message-avatar,
+.theme-key-ascii .ticket-message-bubble,
+.theme-key-ascii .ticket-composer,
 .theme-key-ascii .admin-sidebar,
 .theme-key-ascii .admin-header,
 .theme-key-ascii .admin-card,
@@ -147,6 +179,10 @@
 .theme-key-ascii .btn,
 .theme-key-ascii .language-select-trigger,
 .theme-key-ascii .bottom-nav button,
+.theme-key-ascii .link-button,
+.theme-key-ascii .support-new-ticket-button,
+.theme-key-ascii .support-select-trigger,
+.theme-key-ascii .support-status-tabs-trigger,
 .theme-key-ascii .admin-btn,
 .theme-key-ascii .admin-chip,
 .theme-key-ascii .admin-tabs-trigger,
@@ -176,6 +212,8 @@
 
 .theme-key-ascii .btn:active:not(:disabled),
 .theme-key-ascii .bottom-nav button:active,
+.theme-key-ascii .support-new-ticket-button:active,
+.theme-key-ascii .support-status-tabs-trigger:active,
 .theme-key-ascii .admin-btn:active:not(:disabled) {
   background: #ffffff;
   color: #000000;
@@ -188,6 +226,10 @@
 .theme-key-ascii .period-card.active,
 .theme-key-ascii .method-card.active,
 .theme-key-ascii .option-row.active,
+.theme-key-ascii .support-new-ticket-button.active,
+.theme-key-ascii .support-status-tabs-trigger[data-state="active"],
+.theme-key-ascii .support-select-item[data-highlighted],
+.theme-key-ascii .support-select-item[data-selected],
 .theme-key-ascii .admin-nav-item.active,
 .theme-key-ascii .admin-tabs-trigger[data-state="active"],
 .theme-key-ascii .admin-revenue-period-btn.is-active {
@@ -226,6 +268,7 @@
 /* ---------- Inputs ---------- */
 
 .theme-key-ascii .input,
+.theme-key-ascii .textarea,
 .theme-key-ascii .admin-input,
 .theme-key-ascii .admin-textarea,
 .theme-key-ascii .admin-screen-wrap textarea,
@@ -240,6 +283,7 @@
 }
 
 .theme-key-ascii .input::placeholder,
+.theme-key-ascii .textarea::placeholder,
 .theme-key-ascii .admin-input::placeholder,
 .theme-key-ascii .admin-textarea::placeholder,
 .theme-key-ascii .admin-screen-wrap textarea::placeholder,
@@ -249,6 +293,7 @@
 }
 
 .theme-key-ascii .input:focus,
+.theme-key-ascii .textarea:focus,
 .theme-key-ascii .admin-input:focus,
 .theme-key-ascii .admin-textarea:focus,
 .theme-key-ascii .admin-screen-wrap textarea:focus,
@@ -258,6 +303,140 @@
   box-shadow: inset 0 0 0 1px #ffffff;
 }
 
+/* ---------- New webapp surfaces: support, purchase info, password login ---------- */
+
+.theme-key-ascii .subscription-purchase-description,
+.theme-key-ascii .support-create-panel,
+.theme-key-ascii .ticket-composer {
+  background: #000000;
+}
+
+.theme-key-ascii .support-heading-icon,
+.theme-key-ascii .support-new-ticket-icon,
+.theme-key-ascii .support-empty-state svg,
+.theme-key-ascii .ticket-card-title svg,
+.theme-key-ascii .field-error-icon {
+  color: #ffffff;
+}
+
+.theme-key-ascii .password-switch-divider,
+.theme-key-ascii .or-line span {
+  height: 1px;
+  background: #ffffff;
+}
+
+.theme-key-ascii .link-button {
+  min-height: 28px;
+  padding: 0 8px;
+  color: #ffffff;
+  cursor: pointer;
+}
+
+.theme-key-ascii .link-button:hover:not(:disabled),
+.theme-key-ascii .support-status-tabs-trigger:hover {
+  background: #ffffff;
+  color: #000000;
+}
+
+.theme-key-ascii .ticket-card::before {
+  inset: 0 auto 0 0;
+  width: 1px;
+  border-radius: 0;
+  background: #ffffff;
+}
+
+.theme-key-ascii .ticket-status-badge,
+.theme-key-ascii .ticket-priority-badge,
+.theme-key-ascii .ticket-message-role-badge {
+  border-color: #ffffff;
+  background: #000000;
+  color: #ffffff;
+}
+
+.theme-key-ascii .ticket-status-badge::before,
+.theme-key-ascii .ticket-priority-badge::before,
+.theme-key-ascii .support-status-tabs-trigger b::before {
+  content: "[";
+}
+
+.theme-key-ascii .ticket-status-badge::after,
+.theme-key-ascii .ticket-priority-badge::after,
+.theme-key-ascii .support-status-tabs-trigger b::after {
+  content: "]";
+}
+
+.theme-key-ascii .ticket-message-row,
+.theme-key-ascii .ticket-message-row--admin,
+.theme-key-ascii .ticket-message-row--user,
+.theme-key-ascii .ticket-message-row--system,
+.theme-key-ascii .ticket-message-row--internal {
+  --ticket-bubble-bg: #000000;
+  --ticket-bubble-border: #ffffff;
+  --ticket-bubble-text: #ffffff;
+}
+
+.theme-key-ascii .ticket-message-bubble,
+.theme-key-ascii .ticket-message-row--outgoing .ticket-message-bubble {
+  border-radius: 0;
+}
+
+.theme-key-ascii .ticket-message-row--outgoing .ticket-message-bubble::after,
+.theme-key-ascii .ticket-message-row--incoming .ticket-message-bubble::before {
+  color: #ffffff;
+  font-family: var(--font-mono);
+}
+
+.theme-key-ascii .ticket-message-row--outgoing .ticket-message-bubble::after {
+  content: " >";
+}
+
+.theme-key-ascii .ticket-message-row--incoming .ticket-message-bubble::before {
+  content: "< ";
+}
+
+.theme-key-ascii .ticket-composer:focus-within,
+.theme-key-ascii .support-select-trigger:focus-visible,
+.theme-key-ascii .ticket-card:focus-visible,
+.theme-key-ascii .support-status-tabs-trigger:focus-visible {
+  border-color: #ffffff;
+  box-shadow: inset 0 0 0 1px #ffffff;
+}
+
+.theme-key-ascii .support-message-scroll,
+.theme-key-ascii .scroll-area--mono::-webkit-scrollbar-thumb {
+  border-radius: 0;
+}
+
+.theme-key-ascii .auth-card {
+  transition: none;
+}
+
+body:has(.theme-key-ascii) .support-select-content,
+body:has(.theme-key-ascii) .field-error-tooltip {
+  border: 1px solid #ffffff;
+  border-radius: 0;
+  background: #000000;
+  color: #ffffff;
+  box-shadow: 0 0 0 1px #ffffff;
+}
+
+body:has(.theme-key-ascii) .support-select-item {
+  border-radius: 0;
+  color: #ffffff;
+}
+
+body:has(.theme-key-ascii) .support-select-item[data-highlighted],
+body:has(.theme-key-ascii) .support-select-item[data-selected] {
+  background: #ffffff;
+  color: #000000 !important;
+}
+
+body:has(.theme-key-ascii) .support-select-item[data-highlighted] svg,
+body:has(.theme-key-ascii) .support-select-item[data-selected] svg {
+  color: #000000 !important;
+  stroke: #000000 !important;
+}
+
 /* ---------- Bottom nav (desktop rail) ---------- */
 
 @media (min-width: 1024px) {
@@ -867,8 +1046,17 @@
   .btn, .input,
   .period-card, .method-card, .settings-row, .option-row,
   .tariff-selected-card, .tariff-action-card, .tariff-warning-card,
-  .topup-carryover-note, .language-select-content, .language-select-item,
+  .topup-carryover-note, .subscription-purchase-description,
+  .language-select-content, .language-select-item,
   .language-select-trigger, .bottom-nav, .bottom-nav button,
+  .link-button,
+  .support-overview-card, .support-list-card, .support-ticket-card,
+  .support-conversation-card, .support-new-ticket-button,
+  .support-create-panel, .support-select-trigger, .support-select-content,
+  .support-select-item, .support-status-tabs-list, .support-status-tabs-trigger,
+  .support-user-ticket-skeleton, .ticket-card, .support-empty-state,
+  .support-message-scroll, .ticket-message-avatar, .ticket-message-bubble,
+  .ticket-composer, .textarea,
   .field-error-tooltip,
   .admin-card, .admin-card-head, .admin-card-body,
   .admin-stat-card, .admin-stat-skeleton-card, .admin-stat-skeleton-wide,
diff --git a/backend/bot/app/web/themes/ascii/theme.json b/backend/bot/app/web/themes/ascii/theme.json
index cd89c99..268715e 100644
--- a/backend/bot/app/web/themes/ascii/theme.json
+++ b/backend/bot/app/web/themes/ascii/theme.json
@@ -9,7 +9,7 @@
   "use_primary_accent": false,
   "use_in_admin": true,
   "css_file": "style.css",
-  "assets_version": 1,
+  "assets_version": 3,
   "tokens": {
     "color_scheme": "dark",
     "style_preset": "ascii"
diff --git a/backend/bot/app/web/themes/windows95/style.css b/backend/bot/app/web/themes/windows95/style.css
index d5aaede..26e0d10 100644
--- a/backend/bot/app/web/themes/windows95/style.css
+++ b/backend/bot/app/web/themes/windows95/style.css
@@ -14,6 +14,21 @@
   --muted: #202020;
   --dim: #404040;
   --danger: #800000;
+  --danger-text: #800000;
+  --danger-soft: #f7d6d6;
+  --danger-border: #800000;
+  --success: #008000;
+  --success-text: #006000;
+  --success-soft: #d9f0d9;
+  --success-border: #008000;
+  --warning: #808000;
+  --warning-text: #606000;
+  --warning-soft: #ffffcc;
+  --warning-border: #808000;
+  --info: #000080;
+  --info-text: #000080;
+  --info-soft: #d8e6ff;
+  --info-border: #000080;
   --blue: #000080;
   --radius: 0px;
   --font-sans: "MS Sans Serif", Tahoma, "Segoe UI", sans-serif;
@@ -41,45 +56,45 @@
   --admin-text: #000000;
   --admin-muted: #202020;
   --admin-dim: #404040;
-  --win95-icon-arrow-left: url("/webapp-theme-assets/windows95/icons/arrow-left.png?v=6");
-  --win95-icon-arrow-right: url("/webapp-theme-assets/windows95/icons/arrow-right.png?v=6");
-  --win95-icon-bitcoin: url("/webapp-theme-assets/windows95/icons/bitcoin.png?v=6");
-  --win95-icon-check: url("/webapp-theme-assets/windows95/icons/check.png?v=6");
-  --win95-icon-chevrons: url("/webapp-theme-assets/windows95/icons/chevrons.png?v=6");
-  --win95-icon-coins: url("/webapp-theme-assets/windows95/icons/coins.png?v=6");
-  --win95-icon-dashboard: url("/webapp-theme-assets/windows95/icons/dashboard.png?v=6");
-  --win95-icon-database: url("/webapp-theme-assets/windows95/icons/database.png?v=6");
-  --win95-icon-download: url("/webapp-theme-assets/windows95/icons/download.png?v=6");
-  --win95-icon-error: url("/webapp-theme-assets/windows95/icons/error.png?v=6");
-  --win95-icon-file-text: url("/webapp-theme-assets/windows95/icons/file-text.png?v=6");
-  --win95-icon-folder: url("/webapp-theme-assets/windows95/icons/folder.png?v=6");
-  --win95-icon-gift: url("/webapp-theme-assets/windows95/icons/gift.png?v=6");
-  --win95-icon-globe: url("/webapp-theme-assets/windows95/icons/globe.png?v=6");
-  --win95-icon-help: url("/webapp-theme-assets/windows95/icons/help.png?v=6");
-  --win95-icon-home: url("/webapp-theme-assets/windows95/icons/home.png?v=6");
-  --win95-icon-info: url("/webapp-theme-assets/windows95/icons/info.png?v=6");
-  --win95-icon-key: url("/webapp-theme-assets/windows95/icons/key.png?v=6");
-  --win95-icon-lock: url("/webapp-theme-assets/windows95/icons/lock.png?v=6");
-  --win95-icon-megaphone: url("/webapp-theme-assets/windows95/icons/megaphone.png?v=6");
-  --win95-icon-paintbrush: url("/webapp-theme-assets/windows95/icons/paintbrush.png?v=6");
-  --win95-icon-payment-card: url("/webapp-theme-assets/windows95/icons/payment-card.png?v=6");
-  --win95-icon-print: url("/webapp-theme-assets/windows95/icons/print.png?v=6");
-  --win95-icon-refresh: url("/webapp-theme-assets/windows95/icons/refresh.png?v=6");
-  --win95-icon-save: url("/webapp-theme-assets/windows95/icons/save.png?v=6");
-  --win95-icon-search: url("/webapp-theme-assets/windows95/icons/search.png?v=6");
-  --win95-icon-send: url("/webapp-theme-assets/windows95/icons/send.png?v=6");
-  --win95-icon-settings: url("/webapp-theme-assets/windows95/icons/settings.png?v=6");
-  --win95-icon-shield: url("/webapp-theme-assets/windows95/icons/shield.png?v=6");
-  --win95-icon-smartphone: url("/webapp-theme-assets/windows95/icons/smartphone.png?v=6");
-  --win95-icon-sliders: url("/webapp-theme-assets/windows95/icons/sliders.png?v=6");
-  --win95-icon-sparkles: url("/webapp-theme-assets/windows95/icons/sparkles.png?v=6");
-  --win95-icon-tag: url("/webapp-theme-assets/windows95/icons/tag.png?v=6");
-  --win95-icon-ticket: url("/webapp-theme-assets/windows95/icons/ticket.png?v=6");
-  --win95-icon-trash: url("/webapp-theme-assets/windows95/icons/trash.png?v=6");
-  --win95-icon-user: url("/webapp-theme-assets/windows95/icons/user.png?v=6");
-  --win95-icon-users: url("/webapp-theme-assets/windows95/icons/users.png?v=6");
-  --win95-icon-warning: url("/webapp-theme-assets/windows95/icons/warning.png?v=6");
-  --win95-icon-x: url("/webapp-theme-assets/windows95/icons/x.png?v=6");
+  --win95-icon-arrow-left: url("/webapp-theme-assets/windows95/icons/arrow-left.png?v=8");
+  --win95-icon-arrow-right: url("/webapp-theme-assets/windows95/icons/arrow-right.png?v=8");
+  --win95-icon-bitcoin: url("/webapp-theme-assets/windows95/icons/bitcoin.png?v=8");
+  --win95-icon-check: url("/webapp-theme-assets/windows95/icons/check.png?v=8");
+  --win95-icon-chevrons: url("/webapp-theme-assets/windows95/icons/chevrons.png?v=8");
+  --win95-icon-coins: url("/webapp-theme-assets/windows95/icons/coins.png?v=8");
+  --win95-icon-dashboard: url("/webapp-theme-assets/windows95/icons/dashboard.png?v=8");
+  --win95-icon-database: url("/webapp-theme-assets/windows95/icons/database.png?v=8");
+  --win95-icon-download: url("/webapp-theme-assets/windows95/icons/download.png?v=8");
+  --win95-icon-error: url("/webapp-theme-assets/windows95/icons/error.png?v=8");
+  --win95-icon-file-text: url("/webapp-theme-assets/windows95/icons/file-text.png?v=8");
+  --win95-icon-folder: url("/webapp-theme-assets/windows95/icons/folder.png?v=8");
+  --win95-icon-gift: url("/webapp-theme-assets/windows95/icons/gift.png?v=8");
+  --win95-icon-globe: url("/webapp-theme-assets/windows95/icons/globe.png?v=8");
+  --win95-icon-help: url("/webapp-theme-assets/windows95/icons/help.png?v=8");
+  --win95-icon-home: url("/webapp-theme-assets/windows95/icons/home.png?v=8");
+  --win95-icon-info: url("/webapp-theme-assets/windows95/icons/info.png?v=8");
+  --win95-icon-key: url("/webapp-theme-assets/windows95/icons/key.png?v=8");
+  --win95-icon-lock: url("/webapp-theme-assets/windows95/icons/lock.png?v=8");
+  --win95-icon-megaphone: url("/webapp-theme-assets/windows95/icons/megaphone.png?v=8");
+  --win95-icon-paintbrush: url("/webapp-theme-assets/windows95/icons/paintbrush.png?v=8");
+  --win95-icon-payment-card: url("/webapp-theme-assets/windows95/icons/payment-card.png?v=8");
+  --win95-icon-print: url("/webapp-theme-assets/windows95/icons/print.png?v=8");
+  --win95-icon-refresh: url("/webapp-theme-assets/windows95/icons/refresh.png?v=8");
+  --win95-icon-save: url("/webapp-theme-assets/windows95/icons/save.png?v=8");
+  --win95-icon-search: url("/webapp-theme-assets/windows95/icons/search.png?v=8");
+  --win95-icon-send: url("/webapp-theme-assets/windows95/icons/send.png?v=8");
+  --win95-icon-settings: url("/webapp-theme-assets/windows95/icons/settings.png?v=8");
+  --win95-icon-shield: url("/webapp-theme-assets/windows95/icons/shield.png?v=8");
+  --win95-icon-smartphone: url("/webapp-theme-assets/windows95/icons/smartphone.png?v=8");
+  --win95-icon-sliders: url("/webapp-theme-assets/windows95/icons/sliders.png?v=8");
+  --win95-icon-sparkles: url("/webapp-theme-assets/windows95/icons/sparkles.png?v=8");
+  --win95-icon-tag: url("/webapp-theme-assets/windows95/icons/tag.png?v=8");
+  --win95-icon-ticket: url("/webapp-theme-assets/windows95/icons/ticket.png?v=8");
+  --win95-icon-trash: url("/webapp-theme-assets/windows95/icons/trash.png?v=8");
+  --win95-icon-user: url("/webapp-theme-assets/windows95/icons/user.png?v=8");
+  --win95-icon-users: url("/webapp-theme-assets/windows95/icons/users.png?v=8");
+  --win95-icon-warning: url("/webapp-theme-assets/windows95/icons/warning.png?v=8");
+  --win95-icon-x: url("/webapp-theme-assets/windows95/icons/x.png?v=8");
 }
 
 .theme-key-windows95.app-shell {
@@ -115,11 +130,14 @@
 .theme-key-windows95 svg.lucide-house,
 .theme-key-windows95 svg.lucide-info,
 .theme-key-windows95 svg.lucide-key,
+.theme-key-windows95 svg.lucide-life-buoy,
 .theme-key-windows95 svg.lucide-layout-dashboard,
+.theme-key-windows95 svg.lucide-lock,
 .theme-key-windows95 svg.lucide-lock-keyhole,
 .theme-key-windows95 svg.lucide-mail,
 .theme-key-windows95 svg.lucide-megaphone,
 .theme-key-windows95 svg.lucide-message-square,
+.theme-key-windows95 svg.lucide-message-square-plus,
 .theme-key-windows95 svg.lucide-paintbrush,
 .theme-key-windows95 svg.lucide-plus,
 .theme-key-windows95 svg.lucide-refresh-cw,
@@ -231,10 +249,15 @@
   --win95-button-icon: var(--win95-icon-key);
 }
 
+.theme-key-windows95 svg.lucide-life-buoy {
+  --win95-button-icon: var(--win95-icon-help);
+}
+
 .theme-key-windows95 svg.lucide-layout-dashboard {
   --win95-button-icon: var(--win95-icon-dashboard);
 }
 
+.theme-key-windows95 svg.lucide-lock,
 .theme-key-windows95 svg.lucide-lock-keyhole {
   --win95-button-icon: var(--win95-icon-lock);
 }
@@ -245,6 +268,7 @@
 
 .theme-key-windows95 svg.lucide-mail,
 .theme-key-windows95 svg.lucide-message-square,
+.theme-key-windows95 svg.lucide-message-square-plus,
 .theme-key-windows95 svg.lucide-send {
   --win95-button-icon: var(--win95-icon-send);
 }
@@ -339,11 +363,14 @@
   svg.lucide-house,
   svg.lucide-info,
   svg.lucide-key,
+  svg.lucide-life-buoy,
   svg.lucide-layout-dashboard,
+  svg.lucide-lock,
   svg.lucide-lock-keyhole,
   svg.lucide-mail,
   svg.lucide-megaphone,
   svg.lucide-message-square,
+  svg.lucide-message-square-plus,
   svg.lucide-paintbrush,
   svg.lucide-plus,
   svg.lucide-refresh-cw,
@@ -390,11 +417,14 @@
   svg.lucide-house,
   svg.lucide-info,
   svg.lucide-key,
+  svg.lucide-life-buoy,
   svg.lucide-layout-dashboard,
+  svg.lucide-lock,
   svg.lucide-lock-keyhole,
   svg.lucide-mail,
   svg.lucide-megaphone,
   svg.lucide-message-square,
+  svg.lucide-message-square-plus,
   svg.lucide-paintbrush,
   svg.lucide-plus,
   svg.lucide-refresh-cw,
@@ -438,11 +468,27 @@
 .theme-key-windows95 .tariff-action-card,
 .theme-key-windows95 .tariff-warning-card,
 .theme-key-windows95 .topup-carryover-note,
-.theme-key-windows95 .input,
+.theme-key-windows95 .subscription-purchase-description,
 .theme-key-windows95 .dialog-card,
 .theme-key-windows95 .language-select-content,
 .theme-key-windows95 .bottom-nav,
-.theme-key-windows95 .toast {
+.theme-key-windows95 .toast,
+.theme-key-windows95 .support-overview-card,
+.theme-key-windows95 .support-list-card,
+.theme-key-windows95 .support-ticket-card,
+.theme-key-windows95 .support-conversation-card,
+.theme-key-windows95 .support-new-ticket-button,
+.theme-key-windows95 .support-create-panel,
+.theme-key-windows95 .support-select-trigger,
+.theme-key-windows95 .support-select-content,
+.theme-key-windows95 .support-status-tabs-list,
+.theme-key-windows95 .support-user-ticket-skeleton,
+.theme-key-windows95 .ticket-card,
+.theme-key-windows95 .support-empty-state,
+.theme-key-windows95 .support-message-scroll,
+.theme-key-windows95 .ticket-message-avatar,
+.theme-key-windows95 .ticket-message-bubble,
+.theme-key-windows95 .ticket-composer {
   border-width: 2px;
   border-style: solid;
   border-color: #ffffff #404040 #404040 #ffffff;
@@ -463,6 +509,8 @@
 }
 
 body:has(.theme-key-windows95) .language-select-content,
+body:has(.theme-key-windows95) .support-select-content,
+body:has(.theme-key-windows95) .field-error-tooltip,
 body:has(.theme-key-windows95) .admin-select-content {
   border-width: 2px;
   border-style: solid;
@@ -476,10 +524,22 @@ body:has(.theme-key-windows95) .admin-select-content {
 }
 
 body:has(.theme-key-windows95) .language-select-item,
+body:has(.theme-key-windows95) .support-select-item,
 body:has(.theme-key-windows95) .admin-select-item {
   border-radius: 0 !important;
 }
 
+body:has(.theme-key-windows95) .support-select-item[data-highlighted],
+body:has(.theme-key-windows95) .support-select-item[data-selected] {
+  background: #000080;
+  color: #ffffff !important;
+}
+
+body:has(.theme-key-windows95) .support-select-item[data-highlighted] svg,
+body:has(.theme-key-windows95) .support-select-item[data-selected] svg {
+  filter: brightness(0) invert(1);
+}
+
 .theme-key-windows95 .card::before,
 .theme-key-windows95 .dialog-card::before {
   content: "";
@@ -496,7 +556,11 @@ body:has(.theme-key-windows95) .admin-select-item {
 
 .theme-key-windows95 .btn,
 .theme-key-windows95 .language-select-trigger,
-.theme-key-windows95 .bottom-nav button {
+.theme-key-windows95 .bottom-nav button,
+.theme-key-windows95 .link-button,
+.theme-key-windows95 .support-new-ticket-button,
+.theme-key-windows95 .support-select-trigger,
+.theme-key-windows95 .support-status-tabs-trigger {
   min-height: 34px;
   border: 2px solid;
   border-color: #ffffff #404040 #404040 #ffffff;
@@ -557,11 +621,102 @@ body:has(.theme-key-windows95) .admin-select-item {
 .theme-key-windows95 .bottom-nav button.active,
 .theme-key-windows95 .period-card.active,
 .theme-key-windows95 .method-card.active,
-.theme-key-windows95 .option-row.active {
+.theme-key-windows95 .option-row.active,
+.theme-key-windows95 .support-new-ticket-button.active,
+.theme-key-windows95 .support-status-tabs-trigger[data-state="active"],
+.theme-key-windows95 .support-select-item[data-highlighted],
+.theme-key-windows95 .support-select-item[data-selected] {
   background: var(--accent);
   color: #ffffff;
 }
 
+/* ---------- New webapp surfaces: support, purchase info, password login ---------- */
+
+.theme-key-windows95 .subscription-purchase-description,
+.theme-key-windows95 .support-create-panel,
+.theme-key-windows95 .ticket-composer,
+.theme-key-windows95 .support-message-scroll {
+  background: #c0c0c0;
+}
+
+.theme-key-windows95 .support-heading-icon,
+.theme-key-windows95 .support-new-ticket-icon,
+.theme-key-windows95 .support-empty-state svg,
+.theme-key-windows95 .ticket-card-title svg {
+  color: var(--accent);
+}
+
+.theme-key-windows95 .password-switch-divider,
+.theme-key-windows95 .or-line span {
+  height: 2px;
+  background: #808080;
+  border-bottom: 1px solid #ffffff;
+}
+
+.theme-key-windows95 .link-button {
+  min-height: 28px;
+  padding: 2px 8px;
+  color: var(--text);
+  cursor: pointer;
+}
+
+.theme-key-windows95 .link-button:hover:not(:disabled),
+.theme-key-windows95 .support-status-tabs-trigger:hover {
+  background: color-mix(in srgb, var(--accent) 16%, #c0c0c0);
+}
+
+.theme-key-windows95 .support-status-tabs-trigger b,
+.theme-key-windows95 .ticket-status-badge,
+.theme-key-windows95 .ticket-priority-badge,
+.theme-key-windows95 .ticket-message-role-badge {
+  border: 1px solid #000000;
+  background: #c0c0c0;
+  color: #000000;
+  box-shadow: none;
+}
+
+.theme-key-windows95 .ticket-card::before {
+  inset: 0 auto 0 0;
+  width: 4px;
+  border-radius: 0;
+  background: var(--ticket-accent, var(--accent));
+}
+
+.theme-key-windows95 .ticket-message-row,
+.theme-key-windows95 .ticket-message-row--admin,
+.theme-key-windows95 .ticket-message-row--user,
+.theme-key-windows95 .ticket-message-row--system,
+.theme-key-windows95 .ticket-message-row--internal {
+  --ticket-bubble-bg: #ffffff;
+  --ticket-bubble-border: #808080;
+  --ticket-bubble-text: #000000;
+}
+
+.theme-key-windows95 .ticket-message-row--outgoing {
+  --ticket-bubble-bg: #ffffe1;
+}
+
+.theme-key-windows95 .ticket-message-bubble,
+.theme-key-windows95 .ticket-message-row--outgoing .ticket-message-bubble {
+  border-radius: 0;
+  color: #000000;
+}
+
+.theme-key-windows95 .ticket-composer:focus-within,
+.theme-key-windows95 .support-select-trigger:focus-visible,
+.theme-key-windows95 .ticket-card:focus-visible,
+.theme-key-windows95 .support-status-tabs-trigger:focus-visible {
+  outline: 1px dotted #000000;
+  outline-offset: -4px;
+  box-shadow:
+    inset 1px 1px 0 #dfdfdf,
+    inset -1px -1px 0 #808080;
+}
+
+.theme-key-windows95 .auth-card {
+  transition: none;
+}
+
 .theme-key-windows95 .card-heading-accent,
 .theme-key-windows95 .brand-row strong,
 .theme-key-windows95 .login-brand h1,
@@ -746,6 +901,7 @@ body:has(.theme-key-windows95) .admin-select-item {
 .theme-key-windows95 .admin-screen-wrap textarea,
 .theme-key-windows95 .admin-dialog textarea,
 .theme-key-windows95 .input,
+.theme-key-windows95 .textarea,
 .theme-key-windows95 input:not([type="checkbox"]):not([type="radio"]):not([type="range"]),
 .theme-key-windows95 textarea,
 .theme-key-windows95 select {
@@ -867,7 +1023,8 @@ body:has(.theme-key-windows95) .admin-select-item {
 
 .theme-key-windows95 input::placeholder,
 .theme-key-windows95 textarea::placeholder,
-.theme-key-windows95 .input::placeholder {
+.theme-key-windows95 .input::placeholder,
+.theme-key-windows95 .textarea::placeholder {
   color: #808080;
 }
 
@@ -898,6 +1055,7 @@ body:has(.theme-key-windows95) .admin-select-item {
 .theme-key-windows95 .admin-screen-wrap textarea:focus,
 .theme-key-windows95 .admin-dialog textarea:focus,
 .theme-key-windows95 .input:focus,
+.theme-key-windows95 .textarea:focus,
 .theme-key-windows95 input:not([type="checkbox"]):not([type="radio"]):not([type="range"]):focus,
 .theme-key-windows95 textarea:focus,
 .theme-key-windows95 select:focus {
diff --git a/backend/bot/app/web/themes/windows95/theme.json b/backend/bot/app/web/themes/windows95/theme.json
index 73583f0..ebbaf3c 100644
--- a/backend/bot/app/web/themes/windows95/theme.json
+++ b/backend/bot/app/web/themes/windows95/theme.json
@@ -9,7 +9,7 @@
   "use_primary_accent": false,
   "use_in_admin": true,
   "css_file": "style.css",
-  "assets_version": 6,
+  "assets_version": 8,
   "tokens": {
     "color_scheme": "light",
     "style_preset": "win95"
diff --git a/backend/bot/app/web/webapp/assets.py b/backend/bot/app/web/webapp/assets.py
index 8cd84f0..db47a3d 100644
--- a/backend/bot/app/web/webapp/assets.py
+++ b/backend/bot/app/web/webapp/assets.py
@@ -1132,6 +1132,21 @@ _INITIAL_THEME_TOKEN_CSS_MAP = {
     "muted": "--muted",
     "dim": "--dim",
     "danger": "--danger",
+    "danger_text": "--danger-text",
+    "danger_soft": "--danger-soft",
+    "danger_border": "--danger-border",
+    "success": "--success",
+    "success_text": "--success-text",
+    "success_soft": "--success-soft",
+    "success_border": "--success-border",
+    "warning": "--warning",
+    "warning_text": "--warning-text",
+    "warning_soft": "--warning-soft",
+    "warning_border": "--warning-border",
+    "info": "--info",
+    "info_text": "--info-text",
+    "info_soft": "--info-soft",
+    "info_border": "--info-border",
     "blue": "--blue",
     "radius": "--radius",
     "font_sans": "--font-sans",
diff --git a/backend/config/webapp_themes_config.py b/backend/config/webapp_themes_config.py
index e6cc7f7..4f1c5ec 100644
--- a/backend/config/webapp_themes_config.py
+++ b/backend/config/webapp_themes_config.py
@@ -373,6 +373,7 @@ def _builtin_theme_assets_need_refresh(key: str, target_dir: Path) -> bool:
             or "ascii-skeleton-scan" not in style
             or "ascii-boot-type" not in style
             or "Console-style tables" not in style
+            or "New webapp surfaces: support, purchase info, password login" not in style
         )
     if key != "windows95":
         return False
@@ -391,7 +392,9 @@ def _builtin_theme_assets_need_refresh(key: str, target_dir: Path) -> bool:
         or "lucide-circle-check" not in style
         or "border-radius: 0 !important" not in style
         or "::-webkit-slider-thumb" not in style
-        or "?v=6" not in style
+        or "?v=8" not in style
+        or "lucide-life-buoy" not in style
+        or "New webapp surfaces: support, purchase info, password login" not in style
         or any(not (target_dir / "icons" / icon).exists() for icon in required_icons)
     )
 
diff --git a/frontend/src/styles/admin.css b/frontend/src/styles/admin.css
index d5e2952..4ba895e 100644
--- a/frontend/src/styles/admin.css
+++ b/frontend/src/styles/admin.css
@@ -1594,6 +1594,7 @@
 }
 
 .admin-textarea:focus,
+.admin-screen-wrap textarea:focus,
 .admin-dialog textarea:focus {
   border-color: var(--admin-ring);
   box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 20%, transparent);
diff --git a/frontend/src/styles/components.css b/frontend/src/styles/components.css
index 12f8345..3e2ccc0 100644
--- a/frontend/src/styles/components.css
+++ b/frontend/src/styles/components.css
@@ -297,12 +297,32 @@
   width: 100%;
   min-height: 92px;
   resize: vertical;
-  border: 1px solid var(--border, rgba(255, 255, 255, 0.12));
-  border-radius: 8px;
-  background: var(--input-bg, rgba(255, 255, 255, 0.06));
-  color: inherit;
+  border: 1px solid var(--border);
+  border-radius: var(--radius);
+  background: var(--panel-2);
+  color: var(--text);
   padding: 10px 12px;
   font: inherit;
+  font-size: 14px;
+  line-height: 1.5;
+  transition:
+    border-color 0.16s ease,
+    box-shadow 0.16s ease;
+}
+
+.textarea:focus {
+  outline: none;
+  border-color: var(--accent);
+  box-shadow: 0 0 0 1px color-mix(in srgb, var(--accent) 38%, transparent);
+}
+
+.textarea::placeholder {
+  color: var(--dim);
+}
+
+.textarea:disabled {
+  opacity: 0.52;
+  cursor: not-allowed;
 }
 
 .scroll-area {
diff --git a/tests/test_webapp_themes_config.py b/tests/test_webapp_themes_config.py
index 9e430c7..a686a56 100644
--- a/tests/test_webapp_themes_config.py
+++ b/tests/test_webapp_themes_config.py
@@ -33,13 +33,13 @@ class WebappThemesConfigTests(unittest.TestCase):
         self.assertEqual(win95.tokens.style_preset, "win95")
         self.assertFalse(win95.use_primary_accent)
         self.assertTrue(win95.use_in_admin)
-        self.assertEqual(win95.assets_version, 6)
+        self.assertEqual(win95.assets_version, 8)
         ascii_theme = cfg.theme_by_key("ascii")
         self.assertIsNotNone(ascii_theme)
         self.assertEqual(ascii_theme.css_file, "style.css")
         self.assertFalse(ascii_theme.use_primary_accent)
         self.assertTrue(ascii_theme.use_in_admin)
-        self.assertEqual(ascii_theme.assets_version, 1)
+        self.assertEqual(ascii_theme.assets_version, 3)
 
     def test_env_override_default_theme(self):
         cfg = builtin_webapp_themes_config("#00fe7a")
@@ -380,7 +380,7 @@ class WebappThemesConfigTests(unittest.TestCase):
                 descriptor["assets_version"],
                 cfg.theme_by_key("windows95").assets_version,
             )
-            self.assertEqual(descriptor["assets_version"], 6)
+            self.assertEqual(descriptor["assets_version"], 8)
             self.assertIn("lucide-house", css)
             self.assertIn("lucide-earth", css)
             self.assertIn("lucide-circle-check", css)
@@ -388,7 +388,9 @@ class WebappThemesConfigTests(unittest.TestCase):
             self.assertIn("filter: none !important", css)
             self.assertIn("Press Start 2P", css)
             self.assertIn("::-webkit-slider-thumb", css)
-            self.assertIn("?v=6", css)
+            self.assertIn("?v=8", css)
+            self.assertIn("lucide-life-buoy", css)
+            self.assertIn("New webapp surfaces: support, purchase info, password login", css)
             self.assertIn(".theme-key-windows95 .traffic-top strong", css)
             self.assertTrue((stale_theme_dir / "icons" / "dashboard.png").exists())