feat: add support tickets and imrpove web app loading
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from db.dal import support_dal
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def test_support_dal_status_groups_are_future_close_ready():
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assert "closed" in support_dal.CLOSED_STATUSES
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assert "resolved" in support_dal.CLOSED_STATUSES
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assert "awaiting_admin" in support_dal.ACTIVE_STATUSES
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def test_support_dal_all_status_filter_means_no_filter():
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assert support_dal._status_condition("all") is None
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assert support_dal._status_condition("any") is None
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