feat: add support tickets and imrpove web app loading

tests/test_support_migration.py

@@ -0,0 +1,23 @@
+from db.migrator import MIGRATIONS
+from db.models import SupportTicket, SupportTicketMessage
+
+
+def test_support_migration_is_registered_after_existing_revisions():
+    ids = [migration.id for migration in MIGRATIONS]
+
+    assert "0024_add_support_tickets" in ids
+    assert ids.index("0024_add_support_tickets") > ids.index("0023_add_email_password_auth_fields")
+    assert "0025_add_support_notification_timestamps" in ids
+    assert ids.index("0025_add_support_notification_timestamps") > ids.index(
+        "0024_add_support_tickets"
+    )
+
+
+def test_support_models_expose_expected_tables():
+    assert SupportTicket.__tablename__ == "support_tickets"
+    assert SupportTicketMessage.__tablename__ == "support_ticket_messages"
+    assert "admin_last_notified_at" in SupportTicket.__table__.columns
+    assert "admin_last_emailed_at" in SupportTicket.__table__.columns
+    assert "ix_support_tickets_status_last_msg" in {
+        index.name for index in SupportTicket.__table__.indexes
+    }